How it works

1. You fill in the intake form

About ten minutes. It asks what your business or project is, what the site needs to do, what you like the look of, and when you need it. It is deliberately thorough — every question on it is one we would otherwise have to ask you later, and answering them up front is what makes a seven-day build possible.

Nothing is charged and no card is requested at any point in this step.

2. Free consultation

We read what you sent, properly, and reply within one business day. Sometimes that reply is questions. Sometimes it is a suggestion you had not considered. Occasionally it is an honest "we are not the right people for this" — which is worth more to you than a polite yes.

This is also where we screen. We build for legal businesses and hobbies, and we only take on work we can stand behind.

3. We build it, free

The whole site. Custom-coded, not a template with your logo dropped in. Usually about seven days from the point where we have agreed what we are building; longer if it needs bookings, accounts or payments, and we will tell you how much longer before we start.

You get a private preview link. Click through every page, try it on your phone, send it to your business partner, sleep on it.

4. Keep it, or walk away

If you love it, pick a plan. We point it at your domain, run the launch checks, and it goes live. From then on we host it, secure it, back it up, watch it and make your changes.

If you don't, say so. There is no invoice, no cancellation fee and no awkward follow-up sequence. That is the deal, and we would rather honour it cleanly than argue someone into a plan they don't want.

What we need from you

• A clear description of what you do and who for
• Your logo if you have one — and if you don't, say so, we'll manage
• Photos, if the site should have them. Real ones beat stock every time
• Two or three websites you like the look of, and a word on why
• Someone who can answer a question within a day or two while we build

What happens after launch

Your plan covers hosting, the SSL certificate, daily backups, security updates, uptime monitoring, and content changes — new prices, new staff, new opening hours, a paragraph you want reworded. Email us and it gets done.

Bigger things — a new section of the site, an online store where there wasn't one, a redesign — are quoted separately before any work starts. You will never receive a surprise bill.